All orders will be shipped UPS ground or USPS Priority anywhere in the continental USA unless otherwise specified.
Cool Wicking PJs will ship direct from the supplier if it is the most cost effective and efficient method.
If an item is drop shipped, there will be no increase or decrease in the shippng charges.
Satisfaction guaranteed or your money back.
If you do need to return , please follow our return policy so that your exchange or credit will be as easy as possible for you.
Before returning any item, you MUST NOTIFY US and obtain a Return Authorization (RA)Number. Please include your name, confirmation/order number and a day time phone number to 1-866-478-0192 .
Any product damaged in shipping must be reported within 3 days.
If you are not completely satisfied with your merchandise, please return the merchandise in its original condition within 15 days of receipt for a refund, exchange or credit.
Since our garments are considered "intimates", we can only accept returns or exchanges for unworn and unwashed garments.
Items must be returned in original wrapping.
Shipping and handling fees will not be refunded. For returns, we will credit the merchandise only, to the account.
Please allow 2 to 3 weeks for your return to be processed.
For exchanges, we will not charge shipping again.